We need to collect a small amount of data about you, such as your name, address, email address, contact telephone numbers, driving licence and payment details. We promise to collect, process, and store your data safely and securely and will ensure that any other business we work with are just as careful with your data.
As well as using your personal data to provide the service you have booked, we may use the contact details you share with us to let you know about any changes which may affect your booking.
If you opt to receive email marketing from us, we will let you know about any special offers and keep you up to date with what’s new.
You have control over your data and you can update your preferences at any time.
If you would like to stop receiving marketing from us, you can amend your preferences at any time using the "unsubscribe" link at the bottom of our emails. You can also email us at [email protected] with the header "COPTHORNE STORAGE Unsubscribe".
If the data we hold about you is wrong please email us at [email protected] with the header "Customer Data" and we’ll put it right.
When we refer to "personal data" we mean the information about you that allows us to identify you, this may be directly or in combination with other information we may have.
Your personal data includes for example your name, contact details, and information about how you use our website.
We collect personal data from you when you make a booking with us, use our website, use our services or contact us.
You should let us know immediately if you become aware that your personal information has been provided to us by another person without your consent or if you did not obtain consent before providing another person’s personal information to us.
We may collect the following categories of information about you when you make an enquiry or make a booking:
We use your personal data in the following instances
We are committed to taking appropriate organisational and technical measures to protect your personal data against unauthorised or unlawful processing and accidental loss, destruction or damage.
Cookies are small pieces of information stored by your web browser on your computer or device, they are an industry standard and most major websites use them. You can delete cookies if you’d like to by selecting the appropriate settings on your browser, but in doing so you may not be able to use the full functionality of our website.
Our website uses Google Analytics, a service which sends website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use the reports provided by Google Analytics to help us understand website traffic and usage.
All of our suppliers are also required to comply with the legislation concerning the security and protection of your data, and we ensure that they can provide the relevant assurances.
Please note that our site may contain links to and from the websites of selected partners and affiliates. If you follow a link to any of these websites, please be aware that these websites will have their own privacy policies which you should check before providing or submitting any personal data.
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